Conference Program
Monday, 3rd March 2008
8.30am Registration
9.00am Welcome
Kate McKenzie, Group Managing Director, Telstra Wholesale
Anne Hurley, CEO, Communications Alliance
9.10am Technology Matters
Speaker: Steve Wozniak, Co-Founder, Apple Computers, USA
Our Keynote Speaker, Steve Wozniak one of the world’s great inventors and entrepreneurs will explore how technology will continue to enhance our lives.
9.50am Towards a High-Bandwidth, Low-Carbon Future
Speaker: Dr Karl Mallon, Director, Science & Systems, Climate Risk, Australia
Dr Karl Mallon will outline the results of research into telecommunications-based opportunities to reduce greenhouse gas emissions and the international significance of these results.
10.30am Morning Tea (Grand Ballroom Foyer)
Chair: Warwick Broxom, Executive Director Commercial Operations, Telstra Wholesale
11.00am Convergence as Reality
Speaker: Hugh Bradlow, Chief Technology Officer, Telstra Corporation
Hear how emerging technologies and applications will alter the lives of individuals in future.
11.40am How will Convergence Impact on the Global Landscape?
Speaker: Hilary Mine, Managing Director of Alcatel-Lucent, Australasia & North Asia
Hilary Mine will outline the challenges and opportunities for the industry as convergence becomes a reality.
12.20pm Are You My Televisionary?
Speaker: Annikki Schaeferdiek, Vice President Marketing and Strategy, Business Unit Multimedia, Ericsson
Annikki Schaerferdiek will explore the way in which new broadband technologies will change the behaviour of users, the roles of broadcasters and telcos, and the source and nature of content.
1.10pm Lunch (Heritage Plaza, Ground Level adjacent to Hotel Reception)
Chair: Tony Malligeorgos, Director Marketing & Business Development, Ericsson
2.00pm Who Wins from Converging Worlds?
Moderator: Andrew Parker, Partner, PricewaterhouseCoopers
Speakers: Jack Matthews, CEO, Fairfax Digital
Nigel Dews, CEO, Hutchison
Gary Hayes, Director, Australian Laboratory for Advanced Media Production, Australian Film TV and Radio School
Who is best placed to benefit from convergence? What will be the devices, applications and distribution platforms which prosper? Speakers will outline their view on the likely winners of convergence, followed by a panel discussion.
3.30pm Afternoon Tea (Grand Ballroom Foyer)
Afternoon Tea
4.00pm Public Broadcasting in the Digital Future
Speaker: Mark Scott, Managing Director, Australian Broadcasting Corporation (ABC)
Mark Scott will provide insight on issues facing the media industry, including the convergence of broadcast, cable, Internet, telephone and wireless technologies and how this convergence will revolutionise both the communications infrastructure and the way people communicate with one another. He will also discuss the ABC’s plans for future audiences.
4.40pm Address by Senator Stephen Conroy
Minister for Broadband, Communications and the Digital Economy and Deputy Leader of the Government in the Senate, Deputy Leader of Government in the Senate & Minister for Broadband, Communications and the Digital Economy
5.10-20pm Thank you & Close – Neville Stephens, Chair, Communications Alliance
7.00pm –Dinner at Sydney Opera House
Tuesday, 4th March 2008
8.30am Registration
Chair: Georgia-Kate Schubert, General Manager, Public Policy and Corporate Responsibility, Vodafone Australia
9.00am Adapting to Your Environment
Speaker: Shirley Lue Arnold, Non-Executive Chairman, Telkom SA, South Africa
Shirley Lue Arnold will share the experiences of how Telkom SA has embraced change to the advantage of its subscribers and shareholders.
9.40am Strange or New Bedfellows
Speaker: Judith O’Neill, Chairman Telecom Dept. N.Y. Office, Greenberg Traurig LLP, USA
The whole way we partner is changing as business models evolve. So often we need each other to survive. Judith O’Neill will outline how business imperatives are changing the nature of partnerships.
10.20am Investment Decisions for Our Unknown Future
Speaker: Malcolm Alder, Partner, KPMG
What, when and how to invest? How do you make the business case and make decisions for a profitable future? Where is future profit for telcos to come from? And how?
11.00am Morning Tea (Grand Ballroom Foyer)
Chair: Malcolm Roe, Group Manager Business Development, Nextgen Networks
11.30am The Impact of the New Services Environment on the Asian Telecom Industry
Speaker: Dennis Muscat, Senior Vice President, South Asia, Pacnet
As we head full steam into the “next generation” in Asia Pacific, telecommunication networks have emerged as the critical connections that bind together the region, geographically, economically and culturally. Dennis Muscat will outline the impact of the rapid diffusion of broadband to the home, Asia’s massively processed cyber zones and the increase in network traffic leading to surge in demand for wholesale network capacity – we will even gain an insight into the impact we are likely to see of the first ever broadband Olympics!
12.10pm The Incumbent Challenge
Speaker: Berit Svendsen, Vice President and Head, Nordic Fixed, Telenor, Norway
How can incumbents overcome challenges related to cost and operational efficiency while growing the top line?
12.50pm Lunch (Heritage Plaza, Ground Level adjacent to Hotel Reception)
Chair: Maha Krishnapillai, Group Executive, Carrier & Strategy, Macquarie Telecom
1.30pm Changing an Industry Paradigm
Speaker: Stefan Gustafsson – VP Global Sales & Marketing, Packetfront, Sweden
Stefan Gustafsson will outline the necessity to innovate, deploy, market and manage new services as rapidly and efficiently as possible.
2.10pm The Fibre Future
Speaker: Jacquelynn Ruff, Vice President, International Public Policy & Regulatory Affairs, Verizon, USA
Discover the different approaches taken in the US for broadband deployment! This presentation will describe the evolution of broadband in the U.S. market, with a focus on the initiative by Verizon Communications to build fibre to the home.
2.50pm The French Broadband Revolution
Didier Dillard, Head of domestic wholesale division, France Telecom Orange
This presentation will describe the real triggers and success factors as France moved from an Internet laggard to a leader in new broadband services over the last five years. Didier Dillard will share the consequences on France Telecom Orange’s business model and the revolution’s winners and losers.
3.30pm Afternoon Tea (Grand Ballroom Foyer)
Chair: Malcolm Alder, Partner, KPMG
3.50pm Divide and Grow: Delivering and Investing in a New Paradigm
Speaker: Grant Forsyth, Head of Global Interconnection, Commercial, Legal & Regulatory, BT Global Services
In 2005 BT created a new functionally separated network access services division that created a fresh wholesale business substantially separated from its downstream retail division. Subsequently BT’s wholesale divisions have grown along with the overall UK market. This presentation will cover the challenges and rewards of operating and investing in this new world.
4.30pm How will telecommunication companies meet the Challenge of the 21st Century?
Moderator: Deirdre O’Donnell, Telecommunications Industry Ombudsman
Speakers: Berit Svendsen, Vice President and Head, Nordic Fixed, Telenor, Norway; Stefan Gustafsson – VP Global Sales & Marketing, Packetfront, Sweden; Didier Dillard, Head of domestic wholesale division, France Telecom Orange; Jacquelynn Ruff, Vice President, International Public Policy & Regulatory Affairs, Verizon, USA
Our esteemed panel of overseas speakers will outline how their companies are currently tackling the challenge of improving customer service and provide their insights of what the new era of customer service is likely to look like.
5.10-20pm Conference Close
Anne Hurley, CEO, Communications Alliance
Kate McKenzie, Group Managing Director, Telstra Wholesale